Frequently Asked Q's
If you've ever asked a really good question in the Lovely Discord, chances are that someone else has asked the same. So, we've compiled a list of the most frequently asked questions, so you don't need to ask them again. (and our mods won't need to answer them again and again and again...)
Membership Questions
What are the benefits becoming a Lovely Member?
All Lovely Member Tiers have full access to all the features available in the Lovely Dashboards and Plugin. Specifically, all tiers include:
- Unlimited Multi Function Modules
- Quick View feature
- Online Platform connection
Pro Members and higher also have access to the Lovely Pit Wall.
Read the full list of benefits on the Membership Page.
How do I become a Lovely Member?
Visit the Memberships Page, and select the membership tier and frequency that works for you.
Do I have to become a Member in order to use the Lovely Ecosystem
Absolutely not. The Lovely Ecosystem (all products except the Pit Wall) are completely free to use.
Becoming a paid member is optional but does come with certain benefits and extra perks.
You can read more on the Membership Page.
What happens when I become a Lovely Member?
When you become a Lovely Member, you are automatically assigned a License Key, easily accessible on your License Manager.
Your License Key unlocks all your perks in the Lovely Plugin and Dashboards.
To gain the full advantage it is strongly recommended to also connect your Discord Account, in the License Manager.
For existing members, on and before September 10th, 2026, you should sign in to the website using your email attached to your Discord Account to properly link your membership.
Where can I find my Lovely Membership status?
Navigate to your License Manager, and you will find it on the right hand side.
I'm a Gold Member, how do I access ATSR Hub Evo?
The two platforms are linked via Discord Connect.
To access ATSR HUB Evo's full product, you must connect your Discord account in the License Manager and then log into ATSR Hub Evo with the same Disocrd account.
What are the terms for the Coach Dave Delta free membership?
The Coach Dave Delta code is for personal use only and is good for a single use, one per user. Only new members of Coach Dave are eligible to redeem the free gift.
To redeem the free membership, Visit Coach Dave Delta and select "Subscribe Monthly".
Can I cancel my Membership?
Of course! Both for Monthly & Annual Memberships, you can cancel at any point in time.
Note that when you cancel your membership, you will be downgraded to a free plan at the end of the term. There are no refunds on memberships.
Navigate to your License Manager and click on the "Cancel Membership" option on the right hand side.
How can I upgrade or downgrade my Membership
Upgrading or Downgrading your current membership is done on the Membership Page.
Select the Tier you wish to change to (either monthly or annual) and you will get a preview of the upcoming changes to your billing.
Upgrading pricing policy
All prices are pro-rated, so you only pay for the price difference when upgrading.
Downgrading pricing policy
When downgrading, your current membership will remain active until the end of the term.
Can I get a refund on my Membership?
No, unfortunately we cannot refund your membership.
Ko-fi Memberships (Legacy)
Why is Ko-fi not used anymore?
Ko-fi was an amazing tool to kick start this project, and one that I would personally recommend to anyone starting, anything new.
Unfortunately, our needs and requirements have outgrown the services of Ko-fi, and we have now moved to a new system that will better manages the all the services that we provide.
Product Questions
How do I download & install the Lovely Plugin?
You can download the latest release from the Lovely Plugin page. Things to note when downloading:
- As this file is an executable, Windows may inadvertently block the download. If this happens, just go to your browser downloads and select to download the file. All files are Virus checked before uploading to the server.
To install the Lovely Plugin, all you need to do is double click the downloaded file run the Lovely plugin Installer.
When prompted upon restart, Activate the Plugin and also select "Show in left main menu".
How do I update the Lovely Plugin?
As of Lovely Plugin v1.2.0.0 there is a built in Self-Updater. When you see the Available Update notification within the plugin (top right) all you need to do is click on it and the Plugin will auto-update.
Warning: SimHub will auto-restart.
How do I install the Lovely Dashboards?
From within the Lovely Plugin, navigate to the Dashboards tab where you can directly INSTALL any Lovely Dashboard.
You can also download the latest releases from the Lovely Dashboards page. To install a downloaded Lovely Dashboard, all you need to do is double-click on the downloaded file and follow the instructions in SimHub.
How do I install the Lovely Pit Wall?
The Lovely Pit Wall is only accessible to Pro Lovely Members and higher tiers.
From within the Lovely Plugin, navigate to the Dashboards tab where you can directly INSTALL the Lovely Pit Wall.
You can also download the latest release from the Lovely Pit Wall page, after you've logged into the website. To install the downloaded Lovely Pit Wall, all you need to do is double-click on the downloaded file and follow the instructions in SimHub.
How do I update the Lovely Dashboards & Pit Wall?
Updating the Lovely Dashboard or Lovely Pit Wall is basically the same EXACT process as installing it.
Navigate to the Lovely Plugin > Dashboards tab and click on UPDATE next to the dashboard you wish to update.
Do I need to install, the Lovely Plugin?
Yes. The Lovely Dashboards and Lovely Pit Wall rely on information and settings provided by the Lovely Plugin, and cannot run without it.
How do I Activate the Lovely Plugin?
Within the Lovely Plugin, you will find the status of your Activation on the top right.
Click on the "Activate Plugin" button and a Popup Panel will appear. There you can enter your License Key and Name for that PC.
You can find and manage your PC's on the License Manager.
How many times can I use the License Key?
For individual Lovely Memberships, each License Key can be used simultaneously on maximum 2 PC's.
You can manage your PC's on the License Manager.
I accidentaly shared my License Key, what do I do?
Woah! Yeah, not good. Your License Key is private and only meant for your personal use.
In the case where your License Key has leaked, you can visit the License Manager and reset your key. A new License Key will be generated.
Note: Currently connected PC's will remain connected, until you intentionally revoke their access.
I am a Pro Member, but the Lovely Pit Wall says Lovely Pro Membership is required
Double check that the Lovely Plugin is activated.
Previous versions of the dashboard don’t work with the Lovely Plugin
Any version lower than v3.0.0 will not work with the Plugin.
I get a notification that there’s a newer version of the plugin or dashboard, but I don’t know where to get it from
For the Plugin: When you see the Update notification in the Plugin, just click on it and it will self-update.
For the Dashboards & Pit Wall: Navigate to the Dashboard Manager tab within the Lovely Plugin and select to UPDATE the desired dashboard.
I can't get the Animated Idle Screen to work
As of v3.2.0, the Lovely Dashboards and Pit Wall include a customizable Animated Idle Screen (think of it as a screen saver). This new feature takes advantage of a special kind of video format that only displays in HTML rendering mode.
Navigate to Simhub > Dash Studio > Settings and make sure the DEFAULT DESKTOP RENDERER is set to HTML.
Any device that cannot display WEBM videos (iPhones cannot) or does not support HTML rendering, will not be able to display the new Animated Idle Screen.
What sims are supported?
The Lovely Dashboard offers native support for many sims, but will work with ANY simulator that offers native data to SimHub.
Native Support
- Assetto Corsa Competizione
- Assetto Corsa
- Assetto Corsa Evo (Basic)
- iRacing
- Automobilista 2
- rFactor 2
- Le Mans Ultlimate
- Formula 1
- RaceRoom Racing Experience
- EA WRC
- Dirt Rally 2.0
- Richard Burns Rally
Generic Support
As of v2.0.0, the Lovely Dashboard is no longer locked to any sim. There's a provision for natively supporting a few of the most popular simulators, but it can also be run with ANY simulator. If the data is available, then it will display...
What is the Post-it Notes Plugin, where do I find and how do I use it?
The Post-it Notes Plugin is a SimHub plugin developed by Derrick Moeller which purpose is to deliver better and more accurate timings. The use of the Post-it Notes plugin is entirely optional and up to you - the Lovely Ecosystem will work with or without it.
The Post-it-Notes plugin is provided within the Lovely Plugin Installer as an option.
To use the Post-it Notes plugin, you do not need to do anything other than install it. Everything else is managed within the Lovely Ecosystem, seamlessly.
Business Solutions
For Manufacturers
Who is this for?
This is perfect for every business that creates, develops or sells sim racing hardware.
Is there an up front cost?
Absolutely Zero. We work together to figure out what you want to offer to your customers. The value of the gift is usually corellated to the products you sell.
Can you help me print product inserts?
Absolutely. We provide complimentary Lovely Sim Racing branded product inserts but we can also design and create custom inserts tailored to your brand.
All inserts premium quality and offer secure code sharing with a scratch off surface.
If you are interested in the custom solution, ask us for a quote.
What if my customer doesn't use their code?
You only pay for what is redeemed, when it is redeemed. For example, your customer only redeems the first month of his gift and then cancels... you will only pay for that month. Simple & fair.
Can an existing member redeem their code?
Yes of course! Your gift is valid for all Lovely Members, new and exisitng.
Business Solutions
For Sim Racing Centers
Is the branding applied globally?
Yes, you can edit the branding from the website. You have the option to select a Logo, Background Colors and a Background Animation of your choice.
Once saved, the branding will be applied to all PCs on the next Simhub restart.
Your customers will not be able to edit or make changes to your branding.
What if I need to register more than 20 PCs?
Contact us and we'll quote you for the number of PCs you require.
Do I need to purchase an extra license for the Administrator?
No, each Business Membership also includes one extra seat for the account holder.
What if I need to scale down?
You can downgrade your Membership at any point in time. The downgrade will take effect at your next billing cycle.
What are the Privacy features?
Your customers will not be able to login using their Discord accounts, and features like the Online Platforms are disabled, to protect your customers' privacy.
Teams Solutions
For eSports Teams
What if I need to add more than 20 drivers?
Contact us and we'll quote you for the number of drivers your team requires.
Do I need to purchase an extra license for the Team Manager/Admin?
No, each team Membership also includes one extra seat for the account holder.
What if I need to scale down?
You can downgrade your Membership at any point in time. The downgrade will take effect at your next billing cycle.
General Questions
Do I need a Discord account?
From the very early days of the Lovely Dashboard, Discord played a very important part in growing and nurturing the Lovely Community.
Our entire Lovely Ecosystem was based around this amazing community, so it only made sense to leverage it's power.
Although a Discord Account is no longer required, it is strongly recommended that you do connect your Discord Account in the License Manager and also join our Lovely Discord Server.
Why do I need to join the Lovely Discord Server?
Your Lovely Membership immediately translates to a Discord Role on the Lovey Discord Server. Your roles define your status and perks.
For as long as you are a Lovely Member, you should also be on the Lovely Discord Server. Leaving the server will also remove your roles.
Although we do believe there's value in being active on the Lovely Discord Server, you are free to mute it.
Discord says I need to "Verify my Account"
In order to use Discord you may be required to verify your email and phone number as part of the safety system to keep users and communities safe.
