Refund policy
Apparel & Accessories
All Apparel and Accessories are made to order. Refunds and returns are not possible. Please double check the sizing charts and make sure you are ordering the correct items.
Lovely Sticker Sheets
All Sticker Sheets are made to order. Refunds and returns are not possible. Please make sure you are purchasing the correct items and if they are custom orders, double check your options.
Lovely Sim Racing Gloves
All Lovely Sim Racing Gloves are made to order. Refunds and returns are not possible, unless there's a product defect upon arrival. Please make sure you are purchasing the correct items and sizes and always double check your selections.
Worry Free Purchases
Get a full refund if your order doesn’t arrive as described, including loss or damage in transit.
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
